Tag Archives: anger

Sometimes No Means They Love You

This blog has all sorts of friends. Some are readers, some are real world friends, and some are virtual friends I’ve made over the years. Some of these friends have demons. The kind of demons that hurt. Loneliness, disease, divorce, … Continue reading

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When Your Customers Call And Are Already Mad, You Have A Problem.

I have a friend who’s worked in customer service positions for many years, and he speaks with a bit of authority. Same goes for beer drinking, and barbecue, but today we’ll stick to being the poor sap who gets the … Continue reading

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The Point Is – Well, The Point Is To Be A Decent Human.

Because it wouldn’t be fair, I’m not going to name names or topics for the purposes of today’s blog. What I will say, and say it loudly, is that we’re all pretty reprehensible on occasion. Every one of us has … Continue reading

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