When Your Customers Call And Are Already Mad, You Have A Problem.

I have a friend who’s worked in customer service positions for many years, and he speaks with a bit of authority. Same goes for beer drinking, and barbecue, but today we’ll stick to being the poor sap who gets the … Continue reading

Bobby’s Back is a semi-finalist in the Athanatos Ministries 2013 Christian Novel Contest

Yup. I am like the Energizer Bunny of authors when it comes to bashing my head against the wall. But from time to time it pays off. I have made it through the second round of selection and Bobby’s Back … Continue reading