Now that’s what I call customer service!

During my semi-annual sojourn to Florida I have two places to hit or my visit is not complete. The first is, of course, my beloved Waffle House. The second is a grocery store where I can get my supply of Walker Farms Honey.

I have a simple game plan, in accordance with my simple mind: I go to the store. I buy lots of honey. I mail it back priority mail to myself so I don’t have to lug it on the plane. I give it to my friends. I eat a lot of it myself.

Simplicity is nice. This time I upped the ante and purchased more than ever before. I took my unopened cases of honey to the post office where I ripped open the boxes and shoved the bottles in the priority mail packages. I mailed them home.

And there they were when I got home. I took them out of the boxes and… 12 of them, exactly one box, were cloudy. They’d started to crystallize. Not much, just a bit. They had probably gotten cold or been sitting in a corner of the store’s warehouse for a bit too long. And since honey doesn’t “go bad” it didn’t really matter. But I wanted my gifts to look nice for people. I emailed Walker Farms and then called them (I’m anxious by nature.)

I spoke to Joan – one of the owners. I explained my dilemma and she proposed a solution: she’d ship me a new box on the house. I asked how she wanted the “old” bottles shipped back. “No need, just enjoy them. Heat them in a pan of water and they’ll clear up.”

And the new batch arrived just a few days later.

If you haven’t had orange blossom, saw palmetto, tupelo, or black mangrove honey you need to change that right away. The stuff that comes in a bear and has a generic flavor is nice, but bland. I have been trying honey from all over the place for years and when it comes to a nice clean flavor nothing tops the stuff the Walker’s sell. I love the orange blossom on anything at all. The saw palmetto is best in spiced tea. The black mangrove is truly a delight on dark toast, and the tupelo – well, I haven’t even plumbed the depths with that yet. But on a spoon it hits the spot.

I didn’t tell Joan that I’d be writing this blog. She offered this right out of the gate without prompting. She valued me as a customer. She was fun to talk to on the phone. And she followed through that day.

I have been buying Walker Farms Honey for a long time and this has strengthened my belief in them and their business practices. I will buy Walker Farms Honey for many years to come. I hope you will as well. Now if you’ll ‘scuse me I have some honey to deliver to a friend.

Truly superior flavor


What company has provided you with “above-and-beyond” service lately? Have you told your friends?

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Today’s keyword bingo is: F-22. I hope that silly, ronery man in North Korea is paying attention. I hear it gets really warm at night when the boys come to visit.

An apology

Yesterdays graphic was very washed out on some browsers/operating systems. I have no clue as to why. I looked at on 3 different systems and all 3 looked very different.

This was not meant to be an eye test.

Normal babble resumes next hour.

A glorious Easter to you all.

This will be a relatively simple post. I’d like to thank Jesus for not just dying on the Cross but for coming back with the promise of eternal life for all of us.

One Cross, One Salvation.

He took on all of our sins and carried them away. He paid a terrible price in the beating and death that He endured. But He came back. And He will come back again.

That’s the joy of Easter: no matter how badly we screw up He will continue to forgive us. And that prompted me to think about how we can pick up some of that load and lighten His just a bit.

I realize that our access to Heaven is through His Grace. But I have to wonder if we couldn’t work just a bit on sinning less while we’re at it. We all sin. We all hate to have that little fact pointed out to us. But it’s true.

I have a dear friend who hurls Matthew 7:1 out whenever the topic comes up. That’s the one about “Judge not lest ye be judged.” Most Christians don’t understand the point of that gem. The fact is that Christ is not telling us not to judge the merits of other’s actions, but to be aware of the fact that we’re subject to the same scrutiny. Attached to that interpretation is the one where we’re being told not to judge in the eternal sense and condemn that person to eternal damnation. Instead we’re being told that it’s a good thing to evaluate our own actions at the same time we look at others. Get our own slate cleaned, put our own house in order.

We judge constantly as humans. It’s how we order our universe. We judge the food we eat and pick favorites. We judge rape and murder to be bad and acts of charity to be good. We judge all the time. And I am suggesting we judge a lot more than we are at this point in our history.

The human race, especially Americans, have abdicated the use of judgement in ordering our lives. We won’t open our mouths and say, “That’s just wrong. I can’t abide that, and you probably should do it differently.” We’re so afraid of being “judgemental” that we accept anything. And we’re paying for it in how Jesus will ultimately judge us.

My friend gets mad at me when I talk about this topic. And I understand why. Someone in their life, someone who’s a loudly professed Christian, judges them in the way that Jesus explicitly abhors – the “you’re going to burn in Hell” variety of judgement. It hurts. None of us wants to be treated that way.

But there is a positive side to being judged by others: it helps you reset that moral compass that you may have let drift away from “true north” in your travels. It happens to all of us – God knows I’m a major screw-up and sinner. But when it’s brought to my attention it does give me pause and gets me to think hard about what I’m doing.

On this Easter Sunday I’m asking you to do a little more judging in the next year. Judge yourself first. Get your act together and sin less. Listen to the judgments of others who are righteous about how you are proceeding – they may have a really great point about where you’re headed. And judge others more in the next year. Do it with kindness, more as guidance than as a hammering. Offer your input in the way that Christ himself did while he was on Earth. Do it out of love. Help them find the way to the Cross that we all seek. There’s nothing wrong with judging as long as you can stand the scrutiny yourself.

Ultimately we’re going to be judged one final time. Just like in sports it doesn’t hurt to practice as often as you can to be ready for the championship game. The judge we’ll all face knows about sins – He carried ours away 2000 years ago and came back with the good news that life eternal was there for us to have if we’ll just follow Him.

I hope each of you has a blessed and joyous Easter.

I’m not ashamed to say that my friends write well.

Each day I get emails from the blogs I subscribe to in my spare time. (Cue the hysterical laughter. You can subscribe to this train wreck in the upper right corner. Please take a minute to do so right now, as another fabulous give-away is coming up in April.)

Two of the authors are my friends Rajdeep Paulus and Larry W. Timm. I enjoy them as friends and look foward to hanging out with them at writers’ conferences. They are both funny, upbeat, and kind people.

But what I really love is reading their work. Today Rajdeep has a great post for you to enjoy: “Shattered Glass Vase… An Easter-ish Story” Once you’ve read it you’ll understand why her kind heart touches mine.

Larry, on the other hand, is seriously ill and is my brother-from-another-mother. His post, “Top 10 Signs You May Have Hired a Bad Agent” is just one in a series of lists he’s churned out that have him on the NO FLY list at all major airports. And 6 bus terminals.

So take some time today and check out my beloved friends and their blogs.

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Today’s keyword bingo winner is: Hell’s Kitchen! Yeah, I love Gordon Ramsay.